Frequently Asked Questions

I hope reading through these Frequently Asked Questions about animal communication and pet energy healing will help you feel both excited and comfortable during your session – especially if this is your first time working with me!

Animal communicator Shannon Cutts with her soulbird Pearl

How can I prepare for my animal communication or pet energy healing session?

When you schedule your session, it can be helpful to find a quiet place to contemplate what you most want to ask your animal and jot down a few notes. Doing this a few times can help you get clearer about your goals for scheduling your session.

If you have selected a remote/email session, no further preparation is typically required.

If you have selected a live (phone/Zoom) session, please consider each of the following prior to:

  1. Select a quiet location (preferably one with a door you can close).
  2. Test all technology you plan to use (may include phone/internet connection, Zoom app ON THE DEVICE you plant to use, recording method, earbuds, et al). This way we don’t waste any valuable session time troubleshooting technology. 🙂
  3. Tend to any needs your animal may have, including the need for quiet, calm behavior during their session (high energy pets may benefit from a puzzle or treat toy).
  4. Tend to your own personal needs so you can feel comfortable being present during your session time.

Does my animal need to attend the session?

Since the connection is done at the energetic level, there is no need to make special arrangements for your animal to be present or even awake at your scheduled session time, regardless of session type.

What if my animal has crossed over? Can I still schedule an intuitive session?

Absolutely. The animal communication session type is for pets here and in spirit.

How much information do you need about my animal in advance?

When you schedule your session, you are invited to complete a short pre-session intake questionnaire that invites you to share pertinent details about your pet, their current situation and your desired outcome or goal for the session itself. There is plenty of room on this form so please do use it for your pet’s benefit.

Do I need to send you a photo of my animal?

Yes, please. There is a place to upload your animal’s photo when you schedule your session. Please do make sure you choose a RECENT photo.

Can I take notes or record our session?

Of course. For email/remote sessions, you will receive an audio recording and/or written notes from me via email after your session.

For live phone/Zoom sessions, you are very welcome to record your session in whatever way works best.

NOTE: Please do choose and test your internet and (if applicable) Zoom connection AND the recording method you wish to use prior to our session so we don’t have to use up any of your session time with me troubleshooting technology. 🙂

My animal is having some “mystery” health symptoms. Can you find out what is wrong and tell me how I can help my pet feel better?

I will be the first to tell worried humans to contact their veterinarian for guidance about pet medical issues!

While I have had medical intuitive training and often do receive information during a session about how an animal is feeling in their body, this information should never be viewed as a substitute or replacement for the expert care of a qualified species-specific veterinary professional.


However, I have found that animal communication can be a helpful complement to appropriate veterinary treatment and care, especially in these types of situations:

  1. When you are worried because your animal is afraid to go to the veterinarian or has experienced trauma from receiving veterinary care in the past.
  2. When you are not sure your animal understands why they need to go to the vet and what will happen.
  3. When you want to make sure the treatments your animal is receiving/will receive are in alignment with your pet’s own wishes (this can be especially vital for invasive or extended treatments to prolong life).
  4. When you are not sure how veterinary treatment may be affecting your animal or what else you can do to make your pet more comfortable before, during and after vet visits.
  5. When your veterinarian has indicated your animal may cross over soon and you want to prepare by talking with your pet about their end of life transition options and last wishes.
  6. When you have tried everything you know to try and you need to brainstorm with your animal about other options and also hear their ideas.

What kinds of questions can I ask my animal during an animal intuitive session?

There are no topics that are “off limits” during an animal intuitive session. But it can be helpful to prioritize your questions to get the most value from our time together. (You will have the chance to do this while completing the pre-session intake questionnaire that is part of scheduling your pet’s session.)

Examples of common questions include asking about food, home life, other animals in the household, adding a new pet, loss of another pet in the household, loss or addition of a new human family member, crossing over, life prior to adoption, end-of-life wishes, challenges with behavior or temperament, training or bonding needs and soul-level connection.

Do you offer in-person animal communication or animal Reiki sessions?

Not at this time.

Can I schedule one session to talk with multiple animals?

What is Animal Reiki?

How should I prepare my pet for their animal Reiki session?

When should I schedule an animal reiki session for my pet?

I want to help a friend’s animal but my friend is not open to animal communication. Can I still schedule a session with you?

You will need to first obtain verbal permission from the animal’s owner before we can talk to that pet. AND please be aware we can only address issues that relate to your own relationship with that animal during your session.

I want to schedule an animal communication session to talk to a wild animal. Is this possible?

Yes, absolutely. We can talk to wild animals or birds, insects, marine life and even plants, stones, land or water bodies and the planet itself.

I want to schedule an animal communication session to talk with a pet at the local animal shelter. Can we do this?

Yes. This is a great way to get more specific information about an individual animal who may be waiting for a new forever home. I also highly recommend scheduling an animal communication session anytime you are considering adding a new pet to your family.

I co-parent an animal with another person. Can I schedule an intuitive session with you for that animal?

Yes, but we can only address questions or issues that relate to your own relationship with that animal.

I am a young (minor) pet parent – can I still schedule a session with you for my animal?

Of course! However, if you are younger than age 18, please obtain the permission of your parent or guardian before scheduling a session for your animal and please plan to have your parent or guardian present with you for your session.

What if something you share during our session doesn’t make sense to me?

Definitely tell me! This is useful information and there is a lot we can do to get the clarification you need during your animal communication session.

Can I invite my partner/friend/parent/child to attend the session with me?

You are welcome to invite others to quietly listen in. However, if an additional attendee wishes to ask additional questions and/or receive personal information from that animal, they will need to schedule a separate session.

What animal species can you connect with?

All species and their people are welcome – dogs and cats, birds, reptiles and amphibians, fish, marine animals, insects and even plants and stones.

What is your cancellation policy?

Your session time is reserved for you. Cancelling on short notice may impact others’ ability to work with me as well as disrupting my own schedule. You may reschedule your session without penalty if you cancel at least 72 hours prior. Cancellations received less than 72 hours in advance forfeit the prepaid session fee in full.

I have a pet emergency – how can I contact you for a session right away?

Note: Special pricing applies.

Do you offer one-to-one coaching to help me learn how to talk to animals?

I have more questions that are not answered here.

I am ready to schedule my session. How do I do that?