Frequently Asked Questions

I hope reading through these Frequently Asked Questions about animal communication and pet energy healing will help you feel both excited and comfortable during your session – especially if this is your first time working with me!

animal communicator Shannon Cutts of Animal Love Languages

How much information do you need to connect with my animal?

I don’t need a lot of information. It is helpful to know if you have specific questions for your pet or specific concerns you want to address during your session. It also helps me to know what your desired outcome or goal is for your pet session with me.

Do I need to send you a photo of my pet before their session?

I do not need a photo to connect with your animal. However, cute pet pics are always warmly welcomed. 🙂

How can I prepare for my animal communication or pet energy healing session?

When you schedule your session, there is a section on your session intake information form where you can share questions you want to ask your pet or any concerns you may have that you would like to address during your session.

It can also be helpful to make sure you are in a quiet, private location and to ask others not to disturb you during your session.

Overall, the more you can do to arrive for your session feeling calm, rested, hydrated and nourished, the more productive the experience will be for you and your pet.

Does my animal need to attend the session?

Since the connection is done at the energetic level, your animal does not need to be present or even be awake for your scheduled animal communication session. But if your animal wants to attend they are always welcome.

What if my animal has crossed over? Can I still schedule an intuitive session?

Absolutely. Just choose the Rainbow Bridge pet session when you schedule.

How much information do you need about my animal in advance?

When you schedule your session, you complete a short pre-session intake questionnaire that invites you to share pertinent details about your pet, their current situation and your desired outcome or goal for the session itself. There is plenty of room on this form so please do use it for your pet’s benefit.

Completing this pre-session intake questionnaire as thoroughly as you can will help focus your pet’s session so our time together will deliver maximum benefit.

Do I need to send you a photo of my animal?

A photo is not necessary. However, if you wish to send me a photo you may do so.

Can I take notes or record our session?


Will you take notes or record our session for me?

When you schedule your session, you will notice that different session types include different perks. If you would like me to record the session for you and send it to you, please be sure to choose the “remote + audio file” session type.

My animal is having some “mystery” health symptoms. Can you find out what is wrong?

I will be the first to tell worried humans to contact their veterinarian for guidance about pet medical issues!

While I have had medical intuitive training and often do receive information during a session about how an animal is feeling in their body, this information should never be viewed as a substitute or replacement for the expert care of a qualified species-specific veterinary professional.

Please do read that last part again.


However, I have found that animal communication can be a helpful complement to appropriate veterinary treatment and care, especially in these types of situations:

  1. When you are worried because your animal is afraid to go to the veterinarian or has past trauma from receiving veterinary care.
  2. When you are not sure your animal understands why they need to go to the vet or receive veterinary treatment.
  3. When you are not sure how veterinary treatment may be affecting your animal or what else you can do to make your pet more comfortable.
  4. When your veterinarian has indicated your animal may cross over soon and you want to prepare yourself and your animal for that possibility and/or find out what your animal’s wishes are regarding continued care and/or quality vs quantity of life.

What kinds of questions can I ask my animal during an animal intuitive session?

There are no topics that are “off limits” during an animal intuitive session. But it can be helpful to prioritize your questions to get the most value from our time together. (You will have the chance to do this while completing the pre-session intake questionnaire that is part of scheduling your pet’s session.)

Examples of common questions include asking about food, home life, other animals in the household, adding a new pet, loss of another pet in the household, loss or addition of a new human family member, crossing over, life prior to adoption, end-of-life wishes, challenges with behavior or temperament, training or bonding and soul-level connection.

Should I choose Zoom, phone or email for my animal intuitive session?

This is a personal preference, of course. Zoom and phone sessions require a 30-minute time block on your calendar. Email sessions are done remotely and require no time commitment on your part.

There is no “better” way to do a reading. Some people prefer Zoom or phone because as we go along, there is the opportunity to gain additional clarification if something your animal communicates isn’t clear or you simply feel you need more information. However, if you have ongoing time constraints, email may offer an easier way for you to schedule your animal communication session.

Do you offer in-person animal communication or pet Reiki sessions?

If you live in the Houston, TX local metro area, I do have a limited number of in-person local sessions available.

Can I schedule one session to talk with multiple animals?

If you would like to communicate with more than one pet during a single session, it is best to schedule two back-to-back sessions so we have enough time to talk to each pet.

What is Intuitive Animal Communication?

What is Animal Reiki?

How should I prepare my pet for a pet energy healing and wellness session?

When should I schedule a pet reiki or pet energy healing session for my pet?

I want to help a friend’s animal but my friend is not open to animal communication. Can I still schedule a session with you?

You will need to first obtain verbal permission from the animal’s owner before we can talk to that pet. AND please be aware we can only address issues that relate to your own relationship with that animal during your session.

I want to schedule an animal communication session to talk to a wild animal. Is this possible?

Yes, absolutely. We can talk to wild animals or birds, insects, marine life or even plants and stones.

I want to schedule an animal communication session to talk with a pet at the local animal shelter. Can we do this?

Yes. This is a great way to get more specific information about an individual animal who may be waiting for a new forever home. I also highly recommend scheduling an animal communication session when you are considering adding a new pet to your family.

I co-parent an animal with another person. Can I schedule an intuitive session with you for that animal?

Yes, but we can only address questions or issues that relate to your own relationship with that animal.

I am a young (minor) pet parent – can I still schedule a session with you for my animal?

Of course! However, if you are younger than age 18, please obtain the permission of your parent or guardian before scheduling a session for your animal and please plan to have your parent or guardian present with you for your session.

What if something you share during our session doesn’t make sense to me?

Definitely tell me! This is useful information and there is a lot we can do to get the clarification you need during your animal communication session.

Can I invite my partner/friend/parent/child to attend the session with me?

You are welcome to invite others to quietly listen in. However, if an additional attendee wishes to ask additional questions and/or receive personal information from that animal, they will need to schedule a separate session.

Do you ever do group events or animal communication sessions?

Yes I do! Please visit my speaker page to learn more and request your event date.

What animal species can you connect with?

All species and their people are welcome – dogs and cats, birds, reptiles and amphibians, fish, marine animals, insects and even plants. The universal language of all species that I use to connect in with any non-human being is the same language for all.

What is your cancellation policy?

Your session time is reserved for you. Cancelling on short notice may impact others’ ability to work with me. You may reschedule your session without penalty if you cancel at least 48 hours prior. Cancellations received less than 48 hours in advance forfeit the prepaid session fee.

I have a pet emergency – how can I contact you for a session right away?

I will make every effort to accommodate you for emergencies! Please visit my scheduling page and select the “SOS Same Day Session” type.

Note: Special pricing applies.

Do you offer private mentoring sessions to help me learn how to talk to animals?

I do offer private mentoring sessions. BUT, these special sessions are only available to current or past students of my Animal Communication Adventure courses.

I have more questions that are not answered here.

I am ready to schedule my session. How do I do that?